Terms and Conditions
What's in these terms?
These terms tell you the rules for using our website www.model-office.co.uk (our site). Click on the links below to get further information on each area:
Who we are and how to contact usBy using our site you accept these terms
There are other terms that may apply to you
We may make changes to these terms
We may make changes to our site
We may suspend or withdraw our site
Our site is only for users in the UK
You must keep your account details safe
How you may use material on our site
Do not rely on information on our site
We are not responsible for websites we link to
When we are responsible for loss or damage suffered by you
No text or data mining, or web scraping
We are not responsible forviruses and you must not introduce them
Rules about linking to our site
We may transfer this agreement to someone else
You need our consent to transfer your rights to someone else
Electronic Communications
Payments
Term and termination
Our trade marks are registered
Other
Annex A: Data Processing Agreement
Annex B: List of Sub processors
Who we are and how to contact us
Model Office Limited is a company registered in England and Wales under company number 08563300 and have our registered office at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ ("We", “our” or “us”). Our VAT number is 168334393. www.model-office.co.uk is a site operated by Engage Insight Ltd. To contact us, please email info@model-office.co.uk.
By using our site you accept these terms
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
These terms refer to the following additional agreements, which also apply to your use of our site:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Our Data Processing Agreement is set out in Annex A, which is incorporated and forms a part of these terms. If we process any personal data on your behalf, and on behalf of any other user of our site, then such processing will be carried out in accordance with the provisions of the Data Processing Agreement. In such circumstances, you shall indemnify and hold us harmless against any claims made against us as a result of us acting in accordance with your documented instructions.
We shall acquire no rights or interest in your data, and the data of any other users of our website, other than as explicitly stated in these terms or in our Privacy Policy.
We shall not be responsible for backing up or saving any of your data and you shall ensure that you have saved all of your data.
We shall not share, disclose or sell your data, or make any of your data available to any third parties without first obtaining your consent. For the avoidance of doubt, we may share, disclose, sell, or make available aggregated and anonymised data to third parties.
On the termination of any formal agreement between us, you permit us to retain and use an archival copy of your data only insofar as is necessary for the purposes of:
- complying with any laws, rules, or regulations governing the issues detailed in these terms, or in any other agreement between us; or
- defending ourselves against any claim that arises from the provision of our services to you.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms which apply at that time.
We may make changes to our site
We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities or for other unforeseen reasons.
We may suspend or withdraw our site
Access to our site is strictly limited to users who purchase licences from us.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Our site is only for users in the UK
Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party
You are entirely responsible for activities conducted under your password and username.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at info@model-office.co.uk.
How you may use material on our site
You will perform your obligations under these terms and conditions with all reasonable care and skill. Except as expressly set out in these terms and conditions or otherwise permitted by law you are strictly forbidden from using the website or services provided in any circumstances and without limitation, shall not sub-contract, sub-license or resell the services.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may access and use the services solely to gain information, education and analysis for the business purpose of the licence holder only and for no other purpose. You may not authorise any third party to access the site using your details or passwords without our prior written consent.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Do not rely on information on this site
The content on our site is provided for general information and guidance only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
In particular, you acknowledge that we are not authorised by the Financial Conduct Authority to provide financial or regulatory advice and you acknowledge that the provision of the services on the site by us shall not be construed or interpreted to mean financial or regulatory advice from us to you. MO is designed solely as a guidance and business development tool and you agree to treat it as such.
If you provide financial advice to your customers, it is your responsibility to ensure that the financial advice is appropriate for the customer concerned. We will not be responsible to you, your customer or any regulatory authority for any financial advice provided.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
Our responsibility for loss or damage suffered by you
Whilst we use reasonable skill and care to provide the services to you, we do not guarantee any service levels or that any error or failure will be corrected within a given time period or at all. You acknowledge that because of the nature of the internet, the services may not be accessible when needed and that information transmitted over the internet may be subject to interception and modification by third parties.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
We exclude to the full extent allowed by law all implied conditions, warranties, representations or other terms which may apply to our site or any content on it, including but not limited to the quality, fitness for purpose, timeliness, accuracy or completeness of the services provided.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation;or
- any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
Our maximum liability to you under these terms shall not exceed an amount equal to the fee actually paid by you in the month when the liability occurred.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
You are solely responsible for securing and backing up your content.
You will indemnify us for all losses suffered by us arising out of your breach of these terms.
No text or data mining, or web scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):
- any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same; or
- any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
The provisions under this subheading shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.
You shall not obtain or attempt to obtain access to or interfere with any programs or data of ours except as explicitly permitted by these terms or attempt to reverse-engineer, decompile, translate, disassemble or separate the components of the service provided by the site or the site itself.
You will ensure that any customer data provided by you will not contain anything which infringes third party rights, is libellous, indecent, or obscene or is any way illegal.
In the event of any such breaches, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page with our prior written consent, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You need our consent to transfer your rights to someone else
You may only transfer your rights or your obligations under these terms to another person if we agree to your transfer in writing.
Electronic Communications
By using the site, you consent to receiving electronic communications and notices from Model Office Limited.
We will only communicate with you through the following channels:
- while you are using the site: we may contact you or provide information through pop-ups, interactive services, banners or the chat function from time to time; and
- e-mails: occasional e-mails are used to keep active users informed about the site and promotions where applicable.
You agree that any notice, agreement, disclosure, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Payments
You will pay the fees due to us as and when due.
All sums payable are net of Value Added Tax and other taxes payable which shall be additionally paid by you at the prevailing rate, where appropriate
All fees may be subject to increase on reasonable notice.
Where payment of any invoice or part thereof is not made when due, we, without prejudice to our other rights, shall be entitled to charge interest on the outstanding amount at the rate of 4% per annum above Barclays Bank base rate for the time being in force from the date payment is due to the date it is made. In the event of non-payment of fees due (or part thereof) we reserve the right to suspend your access to the services until the fees (plus any accrued interest) are received in full. Fees will still be due during the period of suspension.
Term and termination
These terms shall remain in force until terminated either:
- By you after the initial licence term of 12 months, on not less of 3 months prior written notice; or
- By us, in writing, at any time.
The rights and obligations of the parties which expressly or by implication are intended to continue after the termination of these terms shall survive termination and continue to bind you.
Which country's laws apply to any disputes?
These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Our trade marks are registered
MO, Model Office and Engage Insight are subject to intellectual property protection. You are not permitted to use them without our prior written approval.
Other
Neither party will be liable for any delay or failure to perform its obligations under these terms (save for the obligation to make payments) which is attributable to any acts, events, omissions, or accidents beyond it’s reasonable control including but not limited to acts of God, extreme adverse weather conditions or natural disaster, war, threat of war, armed conflict, imposition of sanctions, failure of computers, strikes, non-performance by suppliers or subcontractors or interruption or failure of utilities.
These terms, together with the documents referred to herein (including the Privacy Policy and the Data Processing Agreement), contains the entire agreement and understanding of the parties and supersedes all prior agreements, understandings or arrangements (oral or written) relating to the subject matter of this agreement.
Nothing in these terms shall create or be deemed to create a partnership between the parties and neither party shall have authority or power to bind the other, or to contract in the name of or create liability against the other in any way or for any purpose.
In the event that the whole or any part of the terms contained in these terms are determined invalid, unlawful or unenforceable to any extent then such term or part thereof shall be severed from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by law.
Any waiver or breach of any terms in these terms and conditions or default hereunder shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms in these terms and conditions.
No failure or delay in exercising any right, remedy, power or privilege of any party under these terms and conditions and no course of dealing between the parties shall be construed or operate as a waiver thereof. The rights and remedies provided under these terms and conditions are cumulative and are not exclusive of any rights or remedies provided by law.
ANNEX A: Data Processing Agreement
TEXT TO BE INSERTED
Annex B: List of Sub processors
You hereby provide your prior, general authorisation for us to engage such other Processors (“Sub Processors”) as we consider reasonably appropriate for the Processing of Customer Personal Data in accordance with the terms of the Authorised User Terms and Conditions (including in connection with support, maintenance, development and the use of third-party data centres). We shall notify you of the addition or replacement of such Sub Processors and you may, on reasonable grounds, object to a Sub Processor by notifying us in writing within 5 days of receipt of our notification, giving reasons for your objection. The parties shall work together to reach agreement on the engagement of Sub Processors provided that if you object to the changes and cannot demonstrate, to our reasonable satisfaction, that the objection is due to an actual or likely breach of applicable Data Protection Law, you shall indemnify us for any losses, damages, costs (including legal fees) and expenses suffered by us in accommodating the objection. Our list of Sub Processors can be made available to the Controller upon request. We shall require all Sub Processors to enter into an agreement that is compatible with and of equivalent protective effect to this Addendum and we shall remain responsible and liable for Sub Processors’ acts and omissions.
HubSpot
https://developers.hubspot.com/beta-docs/reference/api/overview
OpenAI
https://openai.com/index/hello-gpt-4o/
Intelliflo
https://developer.gb.intelliflo.net
IRESS
https://www.iress.com/software/financial -advice/xplan/x-plan integrations/
CURO
https://time4advice.co.uk/curo
Microsoft
https://www.microsoft.com/en-us/power-platform/products/power-bi
